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RehabSignal
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For owners and executive directors

One flat bill,
every admit traced to its adOne flat bill, each admit traced

RehabSignal is addiction treatment center marketing for owners of US centers, billed flat each month with our admissions software. Our staff runs the ads, website and phones, and a monthly report traces each admit to its ad, page or partner.

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  • Each ad's cost per admit, every month
  • Ad accounts in your name
  • Never billed per admit
Owner reading the month's admits by source on a tablet in his office.
A RehabSignal report card with October's cost per admit, ad by ad: the detox search ad on Google $2,180 and the family program ad on Facebook $4,100, $2,600 across all ads.

Live in 14 daysMonth to month, no setup fee

  • HIPAA mode and a signed BAA
  • Admit-day reminder texts
  • Tracking numbers by ad
  • Reviews answered
  • Texting
  • AI receptionist

Monthly numbers

Three invoices, and a lawyer's email about EKRA

On the first of the month three invoices arrive: the agency's retainer, the answering service's fee for each admit it sent, and Google. The agency's dashboard lists 140 inquiries for the month; your admissions director counted 11 admits. Then a lawyer's email on EKRA asks what that per-admit fee is. With RehabSignal it's one flat bill, calls from each ad come in on a tracking line just for that ad, and the monthly report sets spend against admits, ad by ad.

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RehabSignal Reports: October's $31,500 of ad spend set against the 11 admits marked on the board, ad by ad, each ad's calls on its own tracking line.
  • Three invoices
  • Per-admit fees
  • Clicks called results
  • One bill
  • Admits by source
  • Own ad accounts

Your center's screens

Seven things you check without asking admissions

Each tab is a screen your admissions staff already work in. Open it at the office or on your phone, with no spreadsheet to ask for.

RehabSignal · Admissions

The owner's view of the RehabSignal Inquiries board: every card with its owner and callback time, overdue callbacks in red with whose they are, and the census count on top.
Callback owner

The admissions board on iPhone

The RehabSignal Inquiries board on the owner's iPhone, with the census count on top and overdue callbacks marked with their owners.

Every inquiry has an owner

Open the board and each inquiry sits under its stage, its owner and callback time beside it. Overdue callbacks show whose they are, and the census count sits on top.

See the pipeline
Overnight

Once the office closes, the line still answers

Three moments from last night, as your day coordinator finds them at 7:00.

Four inquiries since 5:00· Office opens at 7:00

  • 10:52· On-call cell

    The on-call coordinator's phone at 10:58 p.m., on a call from Glenda Hargrove that came in at 10:52 from a Google ad, with the ad, the search words and his screening notes on her son's inquiry card.

    The on-call coordinator

    At 10:52 p.m. the admissions line rings Trent's cell at home. The call carries the Google ad behind it, and Trent's screening notes stay on the card.

  • 2:47· Texted back in seconds

    A call that rang out at 2:47 a.m. on the staff phone, texted back within a minute from the center's line, signed with initials and no treatment words.

    A rung-out call answered

    The 2:47 call reaches no one, so inside a minute your center's line texts back, signed with initials and no treatment words.

  • 6:15· Review answered

    A parent's five-star Google review left before dawn and the center's reply posted by 6:15 a.m., on a phone, with nothing about care.

    A review answered

    A parent leaves a five-star Google review before dawn. By breakfast our team has answered it under your center's name, with thanks and without confirming anyone was ever in care.

Setup

What we build before day 14

Our staff does the setup inside the monthly fee. Your part is the demo and one training session.

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  1. Your numbers first

    On the demo we go through last month's bills, ad accounts and admits, and show what your report would have said.

    You bringinvoices and the agency report

  2. We set up

    Our writers draft the site while we give every ad and partner its own number, rebuild your forms and import the inquiry list.

    Our staffwebsite, phones, forms and lists

  3. Each role learns its screens

    Your admissions director and coordinators learn the board, callback tasks and phone app in one session. The BD rep gets the partner list, the alumni coordinator the milestone texts, and you get a login to the reports.

    Trainingone session for each role

  4. Live, then reported every month

    Your site, phones, forms and board start taking real inquiries. Ads follow once your center holds LegitScript certification.

    After launchMegan reviews each month with you

No setup feeNo contract

Your launch

Live by day 14

8 of 28 done

1Your numbers firstDoneIn progressUp next

  • Vendor bills set side by side
  • Ad accounts and logins listed
  • Each program you run listed
  • Referral partners written down
  • The on-call coordinator's hours set down
  • Record system noted, so admit exports fit its import

2We set upDoneIn progressUp next

  • Port of your number started
  • Tracking lines given to every ad, page and partner
  • A page drafted for each program
  • Pre-admission forms rebuilt for phones
  • Past inquiries and alumni imported
  • HIPAA mode goes on
  • BAA signed, and Part 2 consent added to every form
  • Admit reminders set for 3:00

3Each role learns its screensDoneIn progressUp next

  • Board training for each coordinator
  • On-call cell added to after-hours routing
  • Phone app on each coordinator's phone
  • Roles set
  • BD rep's partner list and visit notes set up
  • Alumni milestone texts switched on
  • Your report login sent

4Live, then reported every monthDoneIn progressUp next

  • Site, phones, forms and the admissions board live on day 14
  • First tracked call answered
  • Ads after certification
  • LegitScript checklist handed over, website already up to its checks
  • First review answered
  • Monthly report
  • Monthly call

Your agency's report, set beside ours

Show us the agency's report from last month. On the demo we lay out what ours would have shown for those weeks: every ad with its inquiries, its admits and its spend, on one bill from $97 a month.

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Center owner on a video call at her desk, lining up her vendor bills beside one flat monthly fee.
A RehabSignal notice saying the report follows each of 14 ads through its inquiries to its admits, beside its spend.

The month, explained

  • Wendell H., owner of a residential treatment center in Asheville.
    Wendell H.Owner, residential, Asheville
    One billin place of three vendors

    I paid three vendors and still guessed. Now one bill comes, and the report names where each admit started.

  • Adriana C., admissions director at a detox and residential center in Tampa.
    Adriana C.Admissions director, Tampa
    Fridaysback for admissions

    Every Friday our owner wanted numbers from me. Now the board shows each inquiry with its owner and source, and a report arrives monthly.

  • Felix O., clinical director of PHP and IOP programs in Columbus.
    Felix O.Clinical director, Columbus
    Kipu staysforms handed over too

    Kipu still holds our charts. When someone admits, the signed consent forms and the export are already waiting, so the hand-off is short.

  • Colleen J., alumni coordinator at a treatment center in Knoxville.
    Colleen J.Alumni coordinator, Knoxville
    Opted inalumni asked for reviews

    Review requests reach only alumni who opted in, and no reply ever confirms that someone stayed with us.

  • Devin A., business development rep at a detox center in Austin.
    Devin A.Business development rep, Austin
    By partneradmits on every report

    The owner sees admits per partner on each monthly report, so my visit list goes where referrals really come from.

  • Joanna T., CEO of three outpatient and MAT sites in Denver.
    Joanna T.CEO, three sites, Denver
    Single sign-inthree sites

    Three sites under a single sign-in, and a monthly report I read in minutes.

Owner questions

Asked by owners

Words to try: flat fee, EKRA, Kipu, monthly report.

8 questions

What does it cost, and is it flat?

Yes, flat, priced by logins: a single login is $97 a month (Intake), as many as five $197 (Program), as many as ten $297 (Campus). All features included, never priced per lead, per call or per admit.

How do I see the results?

A monthly report of inquiries, admits and spend by source, walked through with Megan.

We already pay an agency

Bring its report and invoice to the demo. We run your website, ads and phones inside one flat fee, in ad accounts your center owns. A flat fee is also how EKRA expects a marketer to be paid: nothing rises or falls with admits.

What if our admissions director leaves?

The inquiries stay. Every card, call recording, text and callback task lives on the board, so the next director opens the same list.

Does RehabSignal replace Kipu or the record system we use?

No. RehabSignal runs beside your record system: admissions and outreach live here, while the chart, medications and billing stay where they are.

Is the privacy side covered?

Texts, calls, recordings and forms run in HIPAA mode, under a BAA your center signs with us.

Do you buy calls for us?

No. Every inquiry comes to your own numbers and site.

Who owns the ads?

Your center: its own accounts, its own spend.

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Ask about your numbers

Write to Megan at sales@rehabsignal.com with last month's report, your vendor bills or any question about the plan.

Megan AinsleyAccount manager

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Every inquiry answered. Every admit traced to its source.

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