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RehabSignal

Pre-admission forms, texted and signed

Intake forms signed
before admit day

RehabSignal turns your rehab intake form into a text for US addiction treatment centers: the coordinator sends it during the screening, and the person fills it in on a phone, signs your consent and adds photos of the ID and insurance card.

  • Every signature dated, then stored as a PDF
  • Card photos to your billing team
Kristen Odom's pre-admission packet and consent signed on her phone at 11:22 p.m., open in RehabSignal's Forms tab two days before admit.

Live in 14 daysMonth to month, no setup fee

  • Your paper packet, rebuilt
  • Sent when admit is scheduled
  • Coordinators see every answer
  • Consent signed with a fingertip
  • Deposit link after signing
  • HIPAA mode

A Friday night screening call

Ready on Friday, the paperwork waits for Monday

Request a demo

At 11:05 p.m. on Friday, a parent calls with the person who wants help sitting close by. The screening goes well, and admit is set for Monday at 10:00. The coordinator emails a 14-page PDF nobody can fill in on a phone, so the client spends Monday morning bent over a clipboard in the lobby.

A clipboard at reception

Before RehabSignal: a 14-page pre-admission packet printed for a clipboard, page one half filled in on admit day morning, with the desk clock at 10:40.

Which form, when

Three moments, three sets of pages

A form goes out as the card reaches each stage.

The center's residential program page with its short pre-screening form filled in by Jamal Whitley at 1 a.m.

A short pre-screening form sits on every program page we build. Filled in at 1:00 a.m., it makes a card with the page as its source and rings the on-call phone, inside the hours you set.

Once it's sent

After the form comes back signed and complete

  • Your paper packet

    Rebuilt by us

    Send us the packet your front desk hands out today, every page, as a scan or a phone photo. Our team rebuilds it as phone forms in your own wording, splits it into the pre-screening and pre-admission parts, and sets which stage sends each one. It comes inside the monthly fee.

    • Your consent pages keep the exact words your counsel wrote
    • Adding a field needs just a note to us
    RehabSignal's Forms builder with the center's paper intake packet rebuilt as four phone forms, pre-screening, pre-admission, house rules and releases, each marked with the packet pages it came from.
  • Admissions team

    Every answer on the inquiry's record

    When a form comes back, the answers sit on the inquiry's record beside each call and text so far, with the signed PDF next to them. The coordinator who owns the card gets a task to look it over before admit day.

    • Coordinators read each answer without opening a file
    • A returning caller's form joins the existing record, not a duplicate
    Rhonda Ames's inquiry record with her pre-admission form answers, the signed PDF, Marisol's task to look them over before Thursday's admit, and the calls and texts so far.
  • Consent first

    Consent signed at first contact

    The first form asks for consent once, at first contact, with a signature box and a separate box for texts. Your counsel writes the wording, and we place it word for word. Texts, calls, recordings and forms run in HIPAA mode, under a BAA your center signs with us.

    • Each consent records the minute it was signed
    • No text goes out until the person ticks the texting consent box
    Tessa Lamb’s first-contact consent in RehabSignal, signed on her phone at 1:46 a.m., with texts okayed in a separate box and the pre-admission packet still to come.
  • Billing

    Card photos go straight to billing

    The last page opens the camera for the front and back of the ID and the insurance card. Your billing contact gets an alert, opens the record and takes it from there, the way your center does now. For self-pay, a deposit link can follow by text.

    • The billing contact hears about it as soon as the photos are in
    • For self-pay, a deposit link can follow in the next text after signing
    Darius Kemp's inquiry record with the photos of his ID and insurance card from the form's last page, and the alert that went to the billing office.

Also included

  • Forms on your center's site
  • Signed PDFs on each record
  • Admit export with each PDF
  • A separate consent box for texts
  • Fields changed whenever you ask
  • Forms sent at each pipeline stage

Send us your paper packet

Scan or photograph the packet your front desk uses today. During the demo you see it rebuilt as phone forms with your consent wording, ready to send by text, from $97 a month.

Center owner on a video call at her desk, lining up her vendor bills beside one flat monthly fee.
A RehabSignal notice saying the front desk's paper packet is rebuilt as 6 forms to fill on a phone.

Signed before they arrive

  • Wendell H., owner of a residential treatment center in Asheville.
    Wendell H.Owner, residential, Asheville
    Signedbefore arrival

    Every admit used to open with an hour of paperwork at reception. Now the signed packet is waiting before the car pulls in.

  • Adriana C., admissions director at a detox and residential center in Tampa.
    Adriana C.Admissions director, Tampa
    Mid-callforms sent during the screening

    I send the form while we're still on the screening call, and most come back signed before I hang up.

  • Felix O., clinical director of PHP and IOP programs in Columbus.
    Felix O.Clinical director, Columbus
    Completeon admit day

    On admit day the consent and pre-admission answers already sit in the PDF our records lead brings over. Nobody chases a missing page.

  • Colleen J., alumni coordinator at a treatment center in Knoxville.
    Colleen J.Alumni coordinator, Knoxville
    Day oneopt-ins on file

    The texting and review boxes are ticked on the first form, so I know who agreed to hear from us.

  • Devin A., business development rep at a detox center in Austin.
    Devin A.Business development rep, Austin
    Creditedevery partner referral

    A therapist refers someone, I start the card from my car and text the form, and that therapist stays credited as the referral partner.

  • Joanna T., CEO of three outpatient and MAT sites in Denver.
    Joanna T.CEO, three sites, Denver
    3 sitessending the same form

    All three sites send the same pre-admission form, each with its own consent wording, and I see which are signed.

Form questions

Asked by centers moving off paper

Type consent, signature or insurance to see those answers.

6 questions

What goes on a rehab intake form?

The questions your paper packet asks now: contact details, the program asked about, an emergency contact, ID and insurance card photos, and your signed consent pages.

Can someone fill it in on their phone, by text?

Yes. The coordinator texts a link from your center's number, and the form loads in a browser, with no app to install. The signature takes a fingertip.

Can our website carry the same form?

Yes. We build your center's website, and each program page carries the form, with no ad pixels on it or on its confirmation page.

What if the person is already in RehabSignal?

It attaches to the record already holding that phone or email, so no second card appears.

Does the form check the person's insurance coverage?

No. The photos of the ID and insurance card go to your own billing team, which gets an alert and opens the record. We never check benefits or coverage.

How is the Part 2 consent signed?

With a fingertip, on the first form, at first contact. Your counsel writes the wording, and we place it word for word.

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Ask about your packet

Send your packet or a form question to Megan at sales@rehabsignal.com for a reply.

Megan AinsleyAccount manager

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Every inquiry answered. Every admit traced to its source.

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